Q: Should I choose a weekly or bi-weekly service schedule?

The Weekly Benefit: Maintaining optimal pool water chemistry is crucial, as it can fluctuate significantly due to factors such as heavy bather loads, high summer temperatures, or intense rainstorms. Weekly visits from a qualified professional ensure that any minor imbalances in water chemistry or small equipment leaks are identified and addressed promptly, preventing costly issues like algae blooms or damaged pump motors. The Bi-Weekly Alternative: For homeowners with low-usage, screened-in pools or those equipped with advanced automation, bi-weekly service presents a cost-effective solution. However, opting for this service requires homeowners to actively engage in regular water testing, emptying debris baskets, and monitoring water levels between the technician's visits to ensure optimal pool health. Monthly Service: This service is suitable for occasional pool users who have automated pool covers and slat chlorination systems in place.

Q: What does a standard "full-service" maintenance visit actually include?

Cleaning: Our team diligently skims the surface, brushes the walls and steps, and vacuums the pool floor as necessary to ensure the highest standards of cleanliness. Debris Removal: We promptly clear the pump and skimmer baskets to uphold proper functionality and efficiency. Water Chemistry: We meticulously test the water parameters and apply essential balancing chemicals, including chlorine, shock, and pH adjusters, to maintain safe swimming conditions. Equipment Diagnostics: Our professionals conduct comprehensive checks on the pump, filter pressure, heater, and automated systems to ensure that all equipment is functioning effectively. Filter Maintenance: We carry out backwashing of the sand or DE filter when the pressure gauge indicates the need, ensuring optimal performance. Cartridge filters can also be cleaned or replaced as necessary.

Q: What are my responsibilities as the homeowner if I hire a service?

Providing Access: Please ensure that service gates are unlocked, security codes are shared, and any pets are secured on the scheduled service day. Autocover Systems: It is essential to keep auto cover systems free of water accumulation to avoid unnecessary delays and additional charges. Maintaining Water Levels: A pool company cannot safely backwash or vacuum if the water level falls below the skimmer mouth. Due to evaporation, it is important to monitor and replenish the pool water between visits. Reporting Faults Early: Please notify the company immediately if you observe any unusual noises from the equipment pad, receive an error code on the heater, or detect a visible leak.

Q: Are pool chemicals included in the monthly flat rate?

Pay-as-You-Go: Our company will deliver chemicals as necessary and maintain your purchased products on-site for use as required.

Question 1

Why Hire a Professional Pool Service

Accepted Answer

Owning a pool can be enjoyable, but maintaining it can quickly become overwhelming. The DIY approach often loses its appeal, leading many to question their investment.

Pool maintenance is a demanding job, with opening, closing, and ensuring safety all requiring attention. Cleaning and treating the water can also be daunting.

While DIY may seem cost-effective, consider the time and effort involved. Hiring a professional pool cleaning service is a smart choice to reclaim your time and enjoy your pool again.

Contact us today for a stress-free pool experience that lets you and your family love your pool once more!

Question 2

Should I choose a weekly or bi-weekly service schedule?

Accepted Answer

The Weekly Benefit: Maintaining optimal pool water chemistry is crucial, as it can fluctuate significantly due to factors such as heavy bather loads, high summer temperatures, or intense rainstorms. Weekly visits from a qualified professional ensure that any minor imbalances in water chemistry or small equipment leaks are identified and addressed promptly, preventing costly issues like algae blooms or damaged pump motors.

The Bi-Weekly Alternative: For homeowners with low-usage, screened-in pools or those equipped with advanced automation, bi-weekly service presents a cost-effective solution. However, opting for this service requires homeowners to actively engage in regular water testing, emptying debris baskets, and monitoring water levels between the technician's visits to ensure optimal pool health.

Monthly Service: This service is suitable for occasional pool users who have automated pool covers and slat chlorination systems in place.

Question 3

What does a standard "full-service" maintenance visit actually include?

Accepted Answer

Cleaning: Our team diligently skims the surface, brushes the walls and steps, and vacuums the pool floor as necessary to ensure the highest standards of cleanliness.

Debris Removal: We promptly clear the pump and skimmer baskets to uphold proper functionality and efficiency.

Water Chemistry: We meticulously test the water parameters and apply essential balancing chemicals, including chlorine, shock, and pH adjusters, to maintain safe swimming conditions.

Equipment Diagnostics: Our professionals conduct comprehensive checks on the pump, filter pressure, heater, and automated systems to ensure that all equipment is functioning effectively.

Filter Maintenance: We carry out backwashing of the sand or DE filter when the pressure gauge indicates the need, ensuring optimal performance. Cartridge filters can also be cleaned or replaced as necessary.

Question 4

What are my responsibilities as the homeowner if I hire a service?

Accepted Answer

Providing Access: Please ensure that service gates are unlocked, security codes are shared, and any pets are secured on the scheduled service day.

Autocover Systems: It is essential to keep auto cover systems free of water accumulation to avoid unnecessary delays and additional charges.

Maintaining Water Levels: A pool company cannot safely backwash or vacuum if the water level falls below the skimmer mouth. Due to evaporation, it is important to monitor and replenish the pool water between visits.

Reporting Faults Early: Please notify the company immediately if you observe any unusual noises from the equipment pad, receive an error code on the heater, or detect a visible leak.

Question 5

Are pool chemicals included in the monthly flat rate?

Accepted Answer

Pay-as-You-Go: Our company will deliver chemicals as necessary and maintain your purchased products on-site for use as required.

Pool Cleaning & Maintenance Experts in Minnesota

Green to Clean, Keep your pools sparkling & pristine with AquaSun & Chalies Pool professional services.

Why Choose Our "Green to Clean" & Valet Pool Services?

Routine Pool Maintenance:

Pool Openings & Closings:

Expert Equipment Installation & Repair

Professional Pressure Washing

Pool Inspections

Frequently Asked Questions Our Maintenance Team

Get answers to common questions about our services in the area.

Why Hire a Professional Pool Service

Should I choose a weekly or bi-weekly service schedule?

What does a standard "full-service" maintenance visit actually include?

What are my responsibilities as the homeowner if I hire a service?

Are pool chemicals included in the monthly flat rate?